Can I delete my student account?
No. Student data in the CATME system is protected by U.S. federal law. The instructors own student data and control it under their CATME license. If you would like your account deleted, please contact your instructor(s) who entered you into a CATME survey and ask to have your name deleted from their associated surveys.
Do I need to create my own student account?
No. Your account will be created automatically as soon as your instructor begins using the CATME system for your class. You will receive an email message with instructions on how to set your initial password. If you did not receive this email, you can use the “Forgot your password?” link to set up a new password.
Will adding a student to a survey automatically create an account for that student?
Yes. If the student does not have an account, then the system will automatically create accounts for any students in a survey.
When will my students be contacted by CATME?
When you create a class and upload your student roster, the CATME system will create the students’ accounts using their email address as their username. It will immediately send the students an email asking them to create their password.
At midnight of the start date, CATME sends students an email asking them to complete the survey. (If you set the start date for your survey to the current date, this email will be sent immediately.) There is a link in the email that takes them directly to the survey. Two days before the survey end date, CATME sends a reminder email asking all students who have not yet completed the survey to complete it before the due date. To remind students any other time, you can press the “Send Reminder” button next to the open survey. This will send reminder emails to the students who have not completed the survey. All reminder emails contain direct links to the survey.
How can I update a student’s account information?
Click on the activity the student is in on the Summary page, then click on the name of the student. You will be brought to the Student Editor page where you can update the student’s name, ID, email, and team.
How do my students create an account?
Students cannot create their CATME accounts. When you create a CATME survey and load your course csv file, you create their CATME accounts. If a student has already participated in a previous CATME survey, their account is already created.
For more information on student accounts, watch our video on Student Account Basics.