Instructor Frequently Asked Questions & Troubleshooting

Help on using the CATME system and common technical difficulties CATME instructors face.
To receive additional video help, visit our
CATME Instructor Videos page.

If the CATME terms make you confused, please check the definition on the CATME Terms Instructor Dictionary page.

Account Access/Info

Instructor Account

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Student Account

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Dual Access Account

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Login Troubleshooting

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Classes & Activities

Creating and modifying a class

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Creating an activity

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Modifying an activity

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Deleting or archiving an activity

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Students’ answers

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Team-Maker Surveys

General

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Customize questions

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Scheduling tool

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Rater Practice

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Peer Evaluation Surveys

Survey questions

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Peer-to-Peer Comments

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Data from Peer Evaluation Surveys

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Activity Results page

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Dashboard--Raw Data Report

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Dashboard--Detail By Team

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Releasing results

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Troubleshooting

Instructor Troubleshooting

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Student Troubleshooting

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Licensing & Charges

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Licensing

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Invoice

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Payment

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Data Protection and Accessibility

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