Are there charges for creating an instructor account or student account?
No, we charge when a survey with unique students (not @sysiphus.com addresses) is created.
How will I be informed of the charge?
An invoice will be sent to your institution.
Can I get a quote based on my estimated unique student count?
Yes, please contact licensing@catme.org and request a quote.
For more information, see our Finding Your Unique Student Count video.
What data does CATME base their charges on?
The invoice charges are based on either an estimate given by the user that requested the license, or the previous year’s historical use from the instructor, department, or institution.
For more information, see our Finding Your Unique Student Count video.
What is a unique student?
A unique student is determined by the student’s email ID. These ID’s are counted in different ways for the different license types. For example, if two instructors request separate instructor licenses, it is possible that one or more students will be in both classes. The unique student count for each instructor requesting a license will include these shared students, and therefore the unique student ID will be counted towards a licence fee twice. If, however, both instructors decided to purchase a departmental license, their shared students would only be counted towards their unique student count once.
For more information, see our Finding Your Unique Student Count video.
How much does CATME cost?
CATME uses a tiered pricing structure for our licenses that is based on a unique student count for the license.
Rates effective July 1, 2022
| Unique Student Count Range | Fixed License Fee |
|---|---|
| 1 - 150 | $268.00 |
| 151 - 300 | $603.00 |
| 301 - 500 | $1,073.00 |
| 501 - 1,000 | $2,012.00 |
| 1,001 - 2,000 | $4,023.00 |
| 2,001 - 4,000 | $8,046.00 |
| 4,001 - 6,000 | $13,411.00 |
| 6,001 - 10,000 | $21,457.00 |
| 10,000+ | $26,821.00 |
1. CATME Canada: Moving your license to our CATME Canada servers, minimum of $500.
2. CATME/Canvas Integration: Enabling your CATME license to work with your Canvas LMS, minimum of $1,500.
PLEASE NOTE: New rates effective July 1, 2024 (fiscal year 2025)
1. CATME Canada: Moving your license to our CATME Canada servers, minimum of $500.
2. CATME/Canvas Integration: Enabling your CATME license to work with your Canvas LMS, minimum of $2,038.
Can I change the language on a student’s CATME account?
CATME does not have the capability to be operated in a language other than English. Try using Google Translate on the web page. Please keep that in mind that the specific wording of the questions in Peer Evaluations are supported with research, and translating Peer Evaluation surveys may affect the validity of the results.
My student cannot access the survey, but other students can access it.
Please verify that the email you uploaded for the student is correct and that is the same email address the student is using to log in. To correct any problems related to incorrect student email addresses, go to your CATME faculty account class page (click the class on the Quick Summary Page) and edit the student’s email address.
My students believe the people in their teams are wrong.
If Rater Practice is enabled on your survey, there is a good chance that some students did Rater Practice thinking it is the required Peer Evaluation. If so, the student will see the names of hypothetical students instead of their real teammates.
My student believes they completed the activity, but CATME shows that they did not.
If Rater Practice is enabled on your survey, there is a good chance that some students did Rater Practice thinking it is the required Peer Evaluation. It would be a good idea to send an extra reminder out to your students or follow up with them to ensure that they’ve completed the required survey.
For further help, please contact support@catme.org.