How should I format the CSV file?
The CSV file will need a header row including first and last name, email, ID, and section. For a Peer Evaluation survey, you will also include the student’s team name. For a full description of the file format, see the CSV file description page.
How do I assign the activity to students?
When you arrive at the Students page while creating an activity or the Activity Editor, you will have the option to either Import Students from File or Import Students From Activity.
When Importing Students from File, a “Comma-Separated Values” (CSV) file or a tab-delimited text file should be uploaded with all your students and their information. The easiest way to create these files is to get all the student data into a Microsoft Excel spreadsheet and then select “File…Save As…” to save the worksheet in one of the two accepted formats. When Importing Students from an existing Activity, select the activity from the dropdown where you want to import students from. After completing either method, click on the Import button to assign your students to the activity.
To learn more about how to format your student CSV file, go to the CSV file description page.
How do I create an activity for a class?
Click on the desired class, then click the “Add Activity” button and go through the multi-screen “wizard”.
For More information, watch our videos on Creating a Team-Maker Survey and Creating a Peer Evaluation Survey.
Can CATME be used for people other than students?
Yes. If the CATME account holder is a staff or faculty member at a university, the surveys that they create are not monitored. The staff or faculty member can use the CATME system however they choose. If the survey does not involve higher-education students, we ask that the instructor does not select the “Release to Researchers” option for releasing the survey results.
How do I delete a class?
You must first archive all the activities for the class, then delete these activities. After you do this, you can select the blue “Delete Class” button found in the bottom right corner of the “Class Editor” page.
Why can we not change the student email from the student editor page?
If you are unable to change a student’s incorrect email address, it may be because another instructor already registered that student’s correct email address. In this case, you must delete the student from the survey and add them back in with the correct email address. If any student completed the survey under the incorrect email address, that student and the student’s teammates must redo the surveys.
How do I modify class information?
Click on the name of the class you want to edit on the summary page. Then, you will be able to change the class name, term, class type, institution, time zone, and whether extra messages in students’ results are enabled. Make sure to save changes by clicking the “Save” or “Save and Return to Quick Summary” button.
How do I create a class?
Click on the “Create Class” button on the summary page. Afterward, you will be given a screen explaining the navigation of the interface. Fill out your class information on the following page.
Note that students are added in each individual activity, and not in the class creator. On this screen, there will be no option to enter the information of students.
For more information, watch our video on How to Add a Class.
What are CATME’s password requirements?
All CATME account passwords must:
- Contain 1 letter
- Contain either 1 number or 1 punctuation mark
- Contain at least 4 unique characters
- Be at least 8 characters
- Be changed every year
If your password is not changed by the deadline, you will be directed to the My Profile page when you log in to your account. You will be unable to go to any other pages until you enter your new password.
Passwords MAY NOT:
- Contain your first name
- Contain your last name
- Contain the word “CATME”
- Be any of your previous 3 passwords
For more information, watch our video on Account Password Guidelines.
What should I do if I can’t log in/forgot my password?
You can use the “Forgot your Password?” link to get to a form where you’ll enter the email address used for your CATME account. After filling out the form, you will receive an email from CATME containing a special link that will allow you to reset your password. Also, make sure the email address entered was the one you used to create your account. Note that email addresses in the system are not case-sensitive (“bailey.edu” is the same as “BAILEY.EDU”) but passwords are case-sensitive (“password” and “PASSWORD” are different).
If you aren’t receiving any emails after filling out the form, these are the most common reasons:
- The CATME messages are in the junk or spam folder of your email account.
- Your software or email server is blocking the CATME IP addresses. Your ISP has to permit receiving messages from catme.org. This is relevant if you are working from a home computer or an off-campus server. Try moving to a campus computer and logging in from there.
- The email you are using is a different account than the one input into the CATME system.
If you still can’t log in after resetting your password, please email support@catme.org and include the email address for your CATME account in the email.